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Health Service Executive, National Counselling System



To create a solid foundation for the future, the HSE National Counselling Service needed to ensure it was managing its services according to best practice to achieve the required levels of efficiency, monitoring and data security.

The National Counselling Service has chosen to collaborate with OpenSky on transforming their IT systems which includes the implementation of a single national solution using web based Case Management & Workflow.


The program is helping the service to achieve high performance by improving business operations in a number of ways: improving time to process client intake records, providing better integration between the service offices; allowing counsellors to manage their workload; providing comprehensive reporting & monitoring, enhancing data security & confidentiality; and simplifying operations through automation and exception-based management.



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OpenSky Data Systems
Information Systems and Data Management Service Providers

OpenSky Data Systems is one of Ireland's premium government knowledge information systems and data management service providers in the UK and Ireland. We provide digital services, and cots digital solutions to clients managing public transport, health, housing / planning and environmental / waste data.