Covid-19 Response Support – Transformation

Covid-19 Response Support
Secure Business Continuity Resilience^for^the^Future. Navigate^through^the^Crisis. New^Working^Processes. Reduce^Impact^#^Future^Proof.

Covid-19 Response Support
The Solution Tools

Our 360-Support Solution, developed by OpenSky & partner Typetec, provides organisations with the tools needed to implement effective Covid-19 Continuity Plans, emerge through the crisis and secure long-term business.

Commitment is Key Technology is just
the tools!

OpenSky provides supports & technologies for addressing short-term immediate business needs as well as building longer term operational resilience. Navigate your Business through the current crisis and survive & emerge on the other side.

15 +

years of delivering gov-tech transformation in Ireland

99 %

customer retention

50 +

public service agencies digitally transformed

ISO 27001

certified

ISO 9001

certified

20% complaints reduction

via Smart Taxi Regulation for National Transport Authority

Read the full case study

"Partnering with OpenSky Data Systems has enhanced greatly our flexibility and capability to rapidly develop and deploy cost effective digital transport solutions. OpenSky’s investment in learning about the NTA’s business context and strategic vision has cemented the partnership model and has paid dividends at all stages."

Philip L’Estrange, Director of Finance & Corporate Services,

National Transport Authority

Empowering omni-channel engagement

MS Dynamics CRM & Unified Service Desk Solution

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“This has now greatly improved the customer experience, ensuring customers of Cork city council and the general public can now interact with a customer service agent during office hours. Customer service agents using MS Dynamics can guarantee that the issue is assigned to the correct internal party. This initiate coincided with the boundary extension of Cork city, increasing the population Cork city from 125,000 to 210,000.”

Kieran Cronin, Project Lead

Cork City Council

Case Management System

Integrated with a Geographic Information System

FREE OPERATIONAL RESILIENCE EVALUATION

Covid-19 Response Support
The Solution Tools

Our 360-Support Solution, developed by OpenSky & partner Typetec, provides organisations with the tools needed to implement effective Covid-19 Continuity Plans, emerge through the crisis and secure long-term business.

Cloud
Migration

Error-Free
Operations

Centralised
Ops System

Resources

Development

Service Management

Office 365 Migration

Infrastructure Architecture

Virtual
Desktop

Commitment is Key Technology is just
the tools!