Our Approach | OpenSky

1. Our Governance Model

Our Governance model provides every customer with a Customer Success Manager, whose role is to ensure the realisation of your expected benefits, applying exceptional governance & strong relationships between our organisation and yours.

2. Our Business Consultants

Our Business Consultants are embedded deep within your organisation and understand your goals at an impeccably detailed level. They tirelessly work to analyse, innovate and document your business needs, translating these to technical product & testing the end result to ensure each expected benefit is met.

3. Our Technology Architects

Our Technology Architects work with your team to match the right technology to Your need. They innovate continuously, evaluating new technology so you don’t have to, to reduce cost, yet maximise value.

4. Our Support Team

Our Support Team deliver outstanding customer service, and is one of our core values at OpenSky. From day one, we’ve been committed to delivering on our promises and doing right by our customers.

Our Credentials

Using global best practice PRINCE2 project management, Hybrid-Agile and DevOps methodologies. In terms of security and governance, we demonstrate our commitment through internationally recognised standards. We have achieved ISO 27001 certification, ensuring a secure environment for our systems and data. In addition, our ISO 9001 Quality Management certification ensures consistent delivery against rigorous quality standards, while ISO 20000 Service Management certification enables us to effectively manage and optimise IT services. Critically, we have also achieved ISO 42001 accreditation for AI Management Systems, reinforcing our ability to design, deploy, and operate AI solutions in a governed, ethical, and compliant manner—giving our clients confidence that AI is managed responsibly at scale.

TECHNOLOGY

Microsoft Solutions Partner

OpenSky has been a Microsoft technology partner since 2004, delivering solutions to public & private sectors in Ireland, the UK & the US.

The Microsoft stack of enterprise solutions contains a broad range of innovative technologies which serve the needs of complex enterprises and is one of the most powerful ecosystems to accelerate change and transform business operations.