Proof of our RPA Customer Success
Automated data management system helps deliver efficient and compliant waste services to 1.7 million residents in 6 London boroughs
The innovative solution delivers accurate, real-time and measurable waste data, as well as security, compliance and confidence for waste authorities, helping millions of Londoners enjoy clean cities and efficient waste services.
""OpenSky’s iWDMS is an essential system for informing collective strategy and delivering waste services to 1.7 million residents in 6 London boroughs. It provides the foundation for extensive management information used by both WLWA and boroughs."
Finance Director, WLWA
About The Technology
Robotic Process Automation (RPA) is a non-intrusive collection of software and systems that are integrated into your business and networks to eliminate or automate time-consuming, repetitive, or high-volume tasks.
Why Implement Robotic Process Automation?
RPA takes the errors, stress, and hours out of repetitive, manual tasks that no one loves.
From automating reports and data entry, to connecting systems, to processing customer or business information, and many more, RPA serves as a vital tool for turning sometimes months-long administrative hurdles into digital processes that take just a click – leaving your teams free to grow your business with other critical work.
The Benefits of RPA
RPA bring its benefits to every single person in your organisation, and even your clients: it unlocks your staff's time and energy to work on more critical tasks, as it takes the strain out of processing data, producing reports, and many other vital business processes.
Improved Employee Engagement
Finance and HR staff, Administrators, and Management, and those who work with large amounts of data will all benefit greatly from using RPA. From automation of time-consuming data entry processes or reports, to automating HR or bookkeeping, to simplifying previously siloed processes into a single streamlined flow, RPA makes everyone’s lives easier.
Research shows that RPA leads to 57% better Employee Engagement and 25% better Employee Retention, meaning real growth for your business and its people.
Increased Customer Satisfaction
Research shows that businesses that implement RPA see a 57% increase in Customer Service & Experience, leading to higher satisfaction and stronger business relationships.
Other Benefits of RPA
Microsoft Solutions Partner
OpenSky has been a Microsoft technology partner since 2004, delivering solutions to public & private sectors in Ireland, the UK & the US.
The Microsoft stack of enterprise solutions contains a broad range of innovative technologies which serve the needs of complex enterprises and is one of the most powerful ecosystems to accelerate change and transform business operations.
Thought leadership from OpenSky
Discover the latest articles, blogs, news, and events from OpenSky's team of experts.
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