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From AI Pilot to Public Service at Scale.

Your pilot worked. Now make it work for everyone. OpenSky designs, builds and runs production AI on Microsoft Foundry for public bodies, so you can deliver it at scale, measure its outcomes and stand over it.t. 

Book a Pilot-to-Production Assessment

When Demand Outpaces Your Your Team, Citizens Feel it First

 Applications, claims, enquiries and casework are arriving in volumes your teams cannot process in a reasonable time. Citizens wait longer, backlogs grow, and the pressure lands on government. 

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Why Pilots Stall

Most AI pilots never reach live service, because production brings four hurdles a pilot never faces

Scale

Most AI pilots never reach live service, because production brings four hurdles a pilot never faces: 

 

Integration

A pilot often runs on its own. Production AI must connect to your live systems and enterprise data. 

Adoption

A pilot is used by a small, willing group. Production AI must be trusted and used across the organisation. 

Risk, Safety and Oversight

A pilot can be supervised by hand. Production AI needs governance, human oversight and monitoring that stand up to audit. 

The Managed AI Framework clears all 4 as one service.

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How it Works

 The team that designs and integrates your AI is the team that runs it after go-live. 

Production AI Foundation

A secure, production-grade Microsoft Foundry environment, built to scale from pilot volumes to enterprise demand.

AI Use-case Design and Deployment

Each solution is designed around a measurable service outcome, integrated with your live systems and data, and supported with training and change management so your people use it.

Evaluation and Production Assurance

Quality, safety and performance gates before go-live, and recurring evaluation after it, against a mandatory baseline.

Managed AI Operations

We monitor performance, cost and model drift continuously, report to you monthly, and keep improving the AI as demand grows.

Model Drift.  AI That Stays Right After Go-Live

AI is tested against the world as it is at go-live, but that world does not stand still. If an eligibility rule changes, an AI assistant can keep giving answers based on the old rule, with no visible error. As staff ask new kinds of questions and data changes, the AI's behaviour shifts. This is model drift.

OpenSky measures every solution against a fixed baseline, runs regression tests whenever the model, prompts or data change, and agrees with you in advance when to warn, roll back or suspend. You see drift reported in plain terms every month, for example: "Answer accuracy fell from 94% to 89% after the data refresh; corrected."

 

Safe by Design - Built to Stand up to Scrutiny

 For public bodies, credibility is at stake with every AI decision. OpenSky manages AI risk under ISO 42001 and ISO 27001-certified management systems, aligned with the EU AI Act. 

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EU AI Act

Risk classification, human oversight, logging and evidence ready for scrutiny ahead of the high-risk obligations from 2 December 2027 

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Irish Public Service AI Guidelines

Supports all seven principles of the Government's 2025 Guidelines for the Responsible Use of AI in the Public Service

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GDPR

Data readiness checks, permission-aware access and evidence to support your DPIAs 

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NIS2

Security monitoring, incident detection and resilience reviews 

Running Costs Under Control

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AI running costs can creep up after go-live. We review consumption every month. When Microsoft releases a more cost-effective model, we test it against your baseline and, with your approval, adopt it if it performs just as well. That cuts your costs without lowering quality. 

What Changes for Your Organisation

  • AI that makes it into live service, not another stalled pilot 
  • Capacity to meet demand at the volumes your services face
  • Outcomes defined and baselined from the start, and tracked after go-live
  • Confidence in what your AI will and will not do, with the evidence to stand over it
  • Performance and cost you can see, reported monthly
  • A faster route for every new solution, reusing the same foundation, controls and team
  • More value from your existing Microsoft investment, with no new platform to procure
world class standards

Why OpenSky

OpenSky doesn't hand over a pilot and walk away. We design, build and run your AI, and we work alongside your existing managed service provider rather than replacing them.

ISO 42001 certified for AI management and ISO 27001 certified for information security


Microsoft Solutions Partner with designations in Data & AI, Digital & App Innovation, Infrastructure, Business Applications and Security

Member of the EU AI Pact since 2024 

More than two decades working with public sector and regulated organisations

case studies

Transformed Enterprises

Since 2004, OpenSky Data Systems has delivered countless examples of effective, fast, and secure digital transformation to some of Ireland's and the UK's largest enterprises.

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Go To Case Study
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The Ombudsman

New digital portal eliminates old paper-based processes for faster Ombudsman resolutions.

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Residential Tenancies Board

Brand new RTB360 portal provides over 425,000 tenants & landlords with simplified tenancy administration.

Your Pilot Worked. Let's Make it Live.

 

TECHNOLOGY

Microsoft Solutions Partner

OpenSky has been a Microsoft technology partner since 2004, delivering solutions to public & private sectors in Ireland, the UK & the US.

The Microsoft stack of enterprise solutions contains a broad range of innovative technologies which serve the needs of complex enterprises and is one of the most powerful ecosystems to accelerate change and transform business operations.

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